Privacy Policy - en

Information In order for you to enter into an agreement with us, we need the following information:

We register your personal information in order to deliver the item to you. By providing the above information, you agree that we may contact you by email or SMS with information about your order.

When collecting personal information through our website, we ensure that it always happens with your explicit consent, so that you are informed about exactly which information is collected and why. All data is processed in accordance with the Personal Data Act.

Storage

The personal information is registered with (Next Level Training) and is stored for 5 years, counted from the end of the respective fiscal year in which the transaction was completed, after which the information is deleted. The information is stored in accordance with Section 10 of the Accounting Act. The information is stored securely and confidentially on a computer with limited access in controlled facilities. The security control is regularly reviewed in order to always handle user information properly and in accordance with your rights as a user. It is never possible to guarantee 100% security for data transfers over the Internet. There is a risk that others may gain unauthorized access to information when data is sent and stored electronically, so you provide your personal information at your own risk. The rapid development of the Internet means that changes in our handling of personal data may become necessary, which is why we reserve the right to update/change these guidelines for handling personal information. If this becomes relevant, the date of ”last updated” will be corrected at the bottom of the page. In the event of significant changes, visible notice will be given on the website. We do not store customer information encrypted. We do not transmit customer information encrypted. (If storage and transmission are encrypted, this should be explained)

Who has access

The director and (if others have access to information, insert their names) at (Next Level Training) have access to the information recorded about you.

The data controller at (www.nextleveltraining.dk) is (Anders Sindal CEO).

Third parties

Information provided to (www.nextleveltraining.dk) is in no way disclosed or sold to third parties unless this happens in connection with a restructuring or a total or partial sale of the company. Any disclosure in such a situation will be in accordance with the current personal data legislation in the field. We do not record any sensitive personal information.

Objection & insight

As registered with (Next Level Training), you always have the right to object to the registrations. You also have the right to access the information that is recorded about/on you. If the data is incorrect or misleading, you have the right to request correction, deletion or blocking of this data. You have these rights according to the Personal Data Act. Inquiries in this regard should be addressed to (Next Level Training) via email (anders@nextleveltraining.flash.marketing).

Complaint

If you want to complain about your purchase, please contact (anders@nextleveltraining.flash.marketing). If it is not possible to find a solution, you can submit a complaint to the relevant board in the field (Anders Sindal CEO Next Level Training, Australiensvej 22, 4.tv. 2100 Copenhagen Ø), provided the conditions for this are met. You have the opportunity to complain about the processing of information and data regarding you. The complaint is submitted to the Danish Data Protection Agency, cf. Section 58(1) of the Personal Data Act.

Dispute

Any disputes between the business and the customer are resolved under Danish law.

ODR

As of February 15, 2016, European companies and consumers have a new digital platform called ODR. ODR is intended to make consumer complaints about goods and services within the EU easier to handle. ODR stands for Online Dispute Resolution. For consumers, this means that they can complain directly to the European company with which they have dealt. The purpose of the ODR platform is to connect a multitude of complaint bodies. The consumer and the company can be in direct contact with each other. For example, a Danish consumer can write their complaint in Danish directly to an Italian company with which they have done business. The complaint is then machine-translated into Italian by the EU’s own translation software, and thus the company receives the complaint in their native language.

EU’s Online Dispute Resolution

If there is something wrong with your order or it does not meet your expectations, please contact us so that we can find a satisfactory solution together. According to the law, we must refer you to the following link if you do not wish to speak to us first: http://ec.europa.eu/consumers/odr/

Cookies

A cookie is a small data file that is placed on your own computer’s hard drive to recognize it. It is not a program and cannot read or destroy data on your computer. Only the website that placed the cookie on your hard drive can read the contents of the cookie again. Cookies cannot contain viruses or similar that can damage your computer. Read more about cookies at www.cookiecentral.com. At (www.nextleveltraining.dk), cookies are used solely for the purpose of optimizing the functionality of the website, so that your experience as a customer can be improved. A technical functionality that can remember your settings.

Cookies can be deleted/blocked at http://minecookies.org/cookiehandtering.